Information Technology
The Information Technology (IT) department supports students, faculty, staff, and university partners by providing secure, reliable technology infrastructure and services that advance ²ÝݮӰÊÓ’s mission.
Account management
Manage your ²ÝݮӰÊÓ account, including email setup, password resets, and review of the acceptable use policy.
More detailed information on many IT services can be found on the .
IT support services
- Issues with university computers, accounts, or the network should be submitted and tracked through the .
- Visit the for technology guides and answers to common questions.
- If you need urgent help or are unable to create a help desk ticket, please contact IT Support Services at IT@northpark.edu or (773) 244-5540
Student computing resources
- Connect to high-speed Wi-Fi across campus. .
- Students have access to Microsoft Office 365, including Outlook, Word, Excel, PowerPoint, Teams, and more—available on personal devices and through the .
- University computers are located in residence halls and Brandel Library.
- Printing is available in residence halls and academic spaces. Each student receives a $20 credit per semester (grayscale $0.10/page; color $0.25/page). .
Recommended personal computer specifications
- Minimum: 8 GB RAM, 256 GB SSD, Windows 10 or MacOS 10.15+
- Webcam, microphone, and headphones recommended
- iPads with keyboards may suffice; Chromebooks are not recommended.
- For advanced needs (graphic design, video editing), consider 16 GB RAM or higher, larger storage, and better graphics.
AV classroom support
For assistance with audiovisual equipment, submit a or contact IT Support.
Contact
Caroline Hall
5111 N. Spaulding Ave.
Chicago, IL 60625
IT Support (Lower Level), IT Administration (2nd Floor)
IT@northpark.edu
(773) 244-5540
Monday–Friday, 8:00 a.m.–4:00 p.m.